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Frequently Asked Questions...

The items already available are shipped within 24/48 working hours. During the sales or promotion period, shipments may be subject to delays. For European and Extra European shipments, delivery times are 7/8 working days

Shipping is free except for the Minor and Major Islands

You can return for a refund within 14 working days of receiving your order. To return the product and confirm the return address, write to info@giannidelprete.it
•⁠ ⁠You can personally take care of the shipment by sending the product to our office: Giadel srl - Polo Unica - Zona industriale ASI - Carinaro 81032 (ce)
•⁠ ⁠⁠we offer you the possibility of returning your items through our home collection service. The cost is €6.50 which will be deducted at the time of the refund. For foreign shipments it is not possible to return the purchased items.

Cancellation or modification can be requested only if the order has not yet been processed. It will be necessary to send an email to info@giannidelprete.it

We guarantee that all our items are checked by our quality control department. In case you receive a defective item, please contact us at the email- info@giannidelprete.it with relative photographic documentation

Promotions are valid for a limited time only and cannot be combined with other discount codes

It is possible to pay on delivery by selecting the "cash on delivery" payment method.